Terms Of Service
Terms of Service
Service fee is $150 per hour with a one hour minimum bench fee per unit. After the first hour we will call before proceeding. We reserve the right to decline service or continuance of service if projected service costs are beyond the client’s budget (this may apply to combo organs in particular). We offer a 90 day warranty on all of our parts and labor. This warranty does not cover abused, misused, or accidentally damaged units, or additional issues that arise that are unrelated to previous work performed by CVK techs. Please note we are not responsible for unclaimed units after 30 days. If after 30 days of being contacted the unit has not been claimed, or any other arrangement made, a $15.00 / day storage fee will be applied. If the storage fee meets or exceeds the value of the unit, it will be sold to cover the bill and associated storage fees. Custom Vintage Keyboards is not responsible for loss or damage due to fire, theft, flood, earthquake, or vandalism ( Sec. 1858 - 1858.3 California Civil Code).
A rush can be applied to any unit for an additional fee of $300/hr. This will ensure the unit is on the bench within one business day and a high priority. This does not guarantee a specific date of completion.